LEGAL

INTRODUCTION

Welcome to RevivreStudio.com (the "Website" or "Site"), owned and operated by REVIVRE STUDIO ("Revivre,"

"we," "us," or "our"), a company in Cambodia.

These Terms of Use, together with our Privacy Policy and Shipping & Returns Policy, govern your access to and

use of this Website, including any purchases made through it. By accessing, browsing, or using this Website, you

confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not

use this Website.

REVIVRE STUDIO is a company registered in Cambodia, with its registered office at house, 7 St 440, Phnom

Penh 12305, Cambodia. You may contact us at hellorevivre@gmail.com or +33 6 27 02 66 18 (available in

English, French, and Khmer).

GENERAL CONDITIONS

Age Requirement

You must be at least 13 years old to use this Website. If you are under 18 years old, you may only use this

Website with the consent of a parent or legal guardian.

Modification of Terms

We reserve the right to modify or update these Terms of Use and our Privacy Policy at any time. Any changes will

be posted on this page with an updated revision date. Continued use of the Website after changes are posted

constitutes acceptance of the revised Terms.

We may modify, suspend, restrict, or discontinue any part of the Website at any time. We shall not be liable if all or

part of the Website is unavailable for any period.

ACCOUNT & USER OBLIGATIONS

Account Creation

If you create an account on the Website, you agree to provide accurate and complete information and to keep

such information updated. You are responsible for maintaining the confidentiality of your login credentials and for

all activity conducted under your account. If you believe that your account has been compromised or accessed

without authorization, you must notify us immediately at hellorevivre@gmail.com.

We reserve the right to suspend or disable any account that violates these Terms.

Prohibited Activities

You agree not to use automated systems such as bots, spiders, scrapers, or malicious code to access or interfere

with the Website. You agree not to attempt unauthorized access to any part of the Website or to any other user's

data. The Website does not permit users to upload or publish content.

ORDERING & PAYMENT

Order Process

When placing an order, you may review your selected items before confirming your purchase. Payment

information is processed securely through Shopify and authorized payment providers. If you use third-party

payment services such as Apple Pay or PayPal, their respective terms and privacy policies apply. By submitting

payment information, you represent and warrant that you are authorized to use the chosen payment method and

that all information provided is accurate.REVIVRE STUDIO

REVIVRE STUDIO — TERMS OF USE & CONDITIONS OF SALE PAGE 2

Product Accuracy & Pricing

We make every effort to ensure that product descriptions, images, and prices are accurate. However,

typographical errors, inaccuracies, or omissions may occur. We reserve the right to correct any errors and to

refuse or cancel any orders placed for products listed at an incorrect price or with incorrect information. If payment

has already been processed for a cancelled order, a refund will be issued to the original payment method.

Products sold on this Website are intended for personal use only. We reserve the right to cancel orders suspected

of being placed for resale purposes.

Tax & Customs

Prices are displayed in Euros and include VAT where applicable. For customers located outside the European

Union, customs duties and import taxes may apply and remain the responsibility of the customer. Tax calculations

are based on the shipping destination and applicable law.

SHIPPING & DELIVERY

Shipping Rates by Location

France

• Point Relais (Pickup Point) — €7.90

• Domicile (Home Delivery) — €9.90

• Express — €14.90

European Union

• Standard — €19.90

• Express — €24.90

United Kingdom

• Standard — €26.90

• Express — €29.90

Switzerland

• Standard — €29.90

• Express — €39.90

United States & Rest Of World

For shipping to the United States and other destinations, please contact us directly:

• Email: hellorevivre@gmail.com

• WhatsApp: +33 6 27 02 66 18 (Available in English, French, and Khmer)

Delivery Times

All garments are produced in Cambodia and shipped from Phnom Penh. Standard delivery times are typically 7-10

business days for European destinations and longer for international shipments. Express options are available for

accelerated delivery where applicable. Actual delivery times may vary based on carrier schedules, customs

clearance, and local conditions.

Tracking

Once your order ships, you will receive a tracking number via email to monitor your delivery status.

Responsibility

REVIVRE STUDIO is not responsible for delays caused by customs clearance, carrier errors, or force majeure

events.

RETURNS & REFUNDS

Return Request Window

Requests for returns must be submitted within 14 days of receipt of your order.REVIVRE STUDIO

REVIVRE STUDIO — TERMS OF USE & CONDITIONS OF SALE PAGE 3

Return Conditions

Items are eligible for return only if they meet ALL of the following conditions:

• Garment is new, unworn, and unwashed

• Original packaging is intact and undamaged

• No alterations or modifications have been made

Return Process

To initiate a return:

1. Contact us via email at hellorevivre@gmail.com within 14 days of receipt

2. Provide your order number and reason for return

3. Wait for return shipping instructions

Return Shipping Costs

Return shipping costs are the responsibility of the customer, except in cases of:

• Manufacturing defects

• Items damaged in transit

• Items not conforming to the product description

In these cases, REVIVRE STUDIO will cover return shipping costs upon inspection and validation.

Refund Timeline

Once we receive and inspect your returned item, refunds will be processed within 14 days. Refunds will be issued

to your original payment method.

Exclusions from Returns

The following items cannot be returned:

• Custom-made or personalized garments (in accordance with Article L221-28 of the French Consumer Code)

• Items that have been worn, washed, altered, or damaged by customer use

RIGHT OF WITHDRAWAL (EU CONSUMERS)

European Consumer Rights

In accordance with European consumer protection laws, customers located within the European Union have the

right to withdraw from their purchase within fourteen (14) days of receiving the goods, without providing a reason.

To exercise this right, you must notify us in writing within fourteen days. Items must be returned unused and in

their original condition. Refunds will be issued within fourteen days of receiving the returned goods.

Exclusions

Custom-made, personalized, or altered items are excluded from the right of withdrawal in accordance with Article

L221-28 of the French Consumer Code.

INTELLECTUAL PROPERTY

All content available on this Website, including but not limited to designs, photographs, text, graphics, logos,

product concepts, and visual identity elements, is the exclusive property of REVIVRE STUDIO and is protected by

French, European, and international intellectual property laws. Any reproduction, distribution, modification, or use

of such materials without prior written consent is strictly prohibited.

If you choose to submit comments, suggestions, or feedback regarding the Website or our products, you grant

REVIVRE STUDIO the unrestricted right to use such submissions without compensation or attribution.REVIVRE STUDIO

REVIVRE STUDIO — TERMS OF USE & CONDITIONS OF SALE PAGE 4

DATA PROTECTION & PRIVACY (GDPR COMPLIANCE)

General Data Protection Regulation (GDPR)

We are committed to protecting your personal data and complying with the European General Data Protection

Regulation (GDPR) and applicable French data protection laws.

Data Processing

REVIVRE STUDIO processes your personal data only for the purposes specified in our Privacy Policy, including:

• Processing and fulfilling your orders

• Sending transactional communications (order confirmations, shipping updates)

• Marketing communications (with your consent)

• Fraud prevention and legal compliance

Your Rights Under GDPR

You have the right to:

• ACCESS your personal data held by us

• CORRECT inaccurate or incomplete data

• DELETE your data (right to be forgotten)

• RESTRICT processing of your data

• OBJECT to certain types of processing

• REQUEST DATA PORTABILITY — request your data in a portable format

• WITHDRAW CONSENT at any time for processing based on consent

To exercise any of these rights, contact us at hellorevivre@gmail.com with a clear description of your request. We

will respond within 30 days of receiving your request.

Data Protection Authority

If you are unsatisfied with our response to your data rights request, you have the right to lodge a complaint with

your local Data Protection Authority (e.g., CNIL in France).

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences

through our cookie banner or your browser settings. For information about specific cookies used, please refer to

our Privacy Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against

unauthorized access, loss, misuse, or alteration. However, no system can guarantee absolute security. Use of this

Website is at your own risk.

LIABILITY & LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, REVIVRE STUDIO shall not be liable for any indirect, incidental,

consequential, or punitive damages arising from the use of this Website or from products purchased through it. In

any event, our total liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits your statutory rights as a consumer under French or European law, including

consumer protection rights under the French Consumer Code (Code de la Consommation).

THIRD-PARTY SERVICES

We use third-party service providers for payment processing, fraud detection, logistics, and analytics. We are not

responsible for the policies or practices of third-party websites or services. When you use third-party payment

services (Shopify, PayPal, Apple Pay), their respective terms and privacy policies apply.REVIVRE STUDIO

REVIVRE STUDIO — TERMS OF USE & CONDITIONS OF SALE PAGE 5

GOVERNING LAW & DISPUTE RESOLUTION

Governing Law

These Terms of Use are governed by French law.

Dispute Resolution

In the event of a dispute, the parties will first attempt to resolve the matter amicably by contacting us at

hellorevivre@gmail.com.

If no resolution is reached, the dispute shall be subject to the jurisdiction of the competent courts in France.

Consumer Dispute Resolution (EU)

European consumers may also use the Online Dispute Resolution (ODR) platform available at

https://ec.europa.eu/consumers/odr

ENTIRE AGREEMENT

These Terms of Use, together with our Privacy Policy and Shipping & Returns Policy, constitute the entire

agreement between you and REVIVRE STUDIO regarding your use of this Website. If any provision is deemed

invalid, the remaining provisions shall remain in full force and effect.

CONTACT INFORMATION

For any questions regarding these Terms of Use, our Privacy Policy, or your orders, please contact us:

REVIVRE STUDIO

House, 7 St 440

Phnom Penh 12305

Cambodia

EMAIL: hellorevivre@gmail.com

WHATSAPP: +33 6 27 02 66 18

WEBSITE: www.revivrestudio.com

INTRODUCTION

This Privacy Policy describes how REVIVRE STUDIO ("Revivre," "we," "us," or "our") collects, uses, discloses,

and otherwise processes information about you.

This Privacy Policy applies to information we collect when you access or use our website located at

www.revivrestudio.com (the "Website") and any related online services that link to this Privacy Policy (collectively,

the "Services"), as well as when you interact with us through customer support, social media, events, or other

communications.

We may update this Privacy Policy from time to time. If we make changes, we will revise the date at the top of this

policy and, where required by law, provide additional notice. We encourage you to review this Privacy Policy

regularly. If you have any questions about this Privacy Policy, you may contact us at hellorevivre@gmail.com.

COLLECTION OF INFORMATION

The information we collect depends on how you interact with us. We collect information you provide directly to us.

This includes information provided when you create an account, place an order, subscribe to our newsletter,

contact customer support, participate in promotions, or otherwise communicate with us.

The information may include your name, email address, billing address, shipping address, phone number, and any

other information you choose to provide. If you make a purchase, payments are processed through third-party

providers such as Shopify, and we do not store complete payment card information.

We automatically collect certain information when you access or use our Services. This includes transactional

information such as details about products purchased, order value, and order dates. We also collect device and

usage information such as your IP address, browser type, device identifiers, operating system, access times,

pages viewed, and navigation patterns.

If you contact our customer service by telephone, we may record or monitor calls for quality and training purposes

where permitted by law.

We use cookies and similar technologies such as pixels and analytics tools to collect information about your

interactions with the Website and marketing communications. These technologies help us improve the Website,

analyze performance, personalize your experience, and remember items left in your shopping cart.

We may also receive information from third-party platforms if you choose to log in or complete transactions using

services such as Shop Pay, PayPal, Apple Pay, or similar providers, in accordance with their authorization

procedures.

We may derive additional information based on the data we collect, such as inferring your approximate location

based on your IP address or identifying product preferences based on browsing behavior and purchase history.

USE OF INFORMATION

We use the information we collect to provide, maintain, and improve our Services, including processing orders and

facilitating returns. We use information to develop new products and services, personalize your experience, send

transactional communications such as order confirmations and shipping updates, and respond to customer

inquiries.

We may send marketing communications, subject to your consent where required by law. You may opt out of

marketing communications at any time. We monitor and analyze usage trends to improve performance and

functionality. We may facilitate promotions, contests, and campaigns.REVIVRE STUDIO

REVIVRE STUDIO — PRIVACY POLICY PAGE 2

We may use data to prevent fraud, detect security incidents, comply with legal obligations, and protect the rights

and property of REVIVRE STUDIO and others. We may create aggregated or de-identified data that cannot

reasonably be linked to you.

TARGETED ADVERTISING AND ANALYTICS

We work with analytics and advertising partners to better understand how users interact with our Website and to

deliver relevant advertisements on other platforms. These partners may use cookies and similar technologies to

collect information such as device identifiers, IP address, browsing activity, and conversion data. This information

allows us to measure advertising effectiveness and improve marketing strategies.

Where required by law, you may manage your preferences through our cookie banner or browser settings. You

may also opt out of certain forms of interest-based advertising through industry tools such as

www.aboutads.info/choices.

If you reside in the European Union, the United Kingdom, or other jurisdictions with similar laws, you have the right

to object to processing for direct marketing purposes at any time.

DISCLOSURE OF INFORMATION

We may share personal information with service providers who assist us with website hosting, order fulfillment,

payment processing, shipping, customer service, fraud prevention, analytics, marketing, and related services. If

you use express checkout or third-party payment services, certain information will be shared with those providers

to complete the transaction.

We may disclose information where required by law, regulation, or legal process, or where necessary to protect

our rights, users, or the public. In the event of a merger, acquisition, restructuring, or sale of assets, personal

information may be transferred as part of the transaction.

We may also share information with your consent or at your direction. We may disclose aggregated or de-

identified information that does not identify you.

DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy,

including legal, accounting, or reporting obligations. Retention periods depend on the nature of the data and the

legal requirements applicable to our operations in France and the European Union.

YOUR RIGHTS

If you are located in the European Union, the United Kingdom, Switzerland, or other jurisdictions with similar laws,

you have the right to access your personal data, request correction of inaccurate data, request deletion of your

data, request restriction of processing, object to certain processing activities, and request data portability where

applicable.

You may also withdraw consent at any time where processing is based on consent. To exercise your rights, please

processing your request. You also have the right to lodge a complaint with your local Data Protection Authority.

INTERNATIONAL TRANSFERS

REVIVRE STUDIO is based in Cambodia. In some cases, personal information may be processed by service

providers located outside the European Union. Where we transfer personal data outside the EU, we ensure that

appropriate safeguards are in place, such as standard contractual clauses or other lawful mechanisms in

accordance with GDPR requirements.

SECURITY

We implement appropriate technical and organizational measures to protect personal information against

unauthorized access, loss, misuse, or alteration. However, no system can guarantee absolute security.REVIVRE STUDIO

REVIVRE STUDIO — PRIVACY POLICY PAGE 3

CONTACT

REVIVRE STUDIO

House, 7 St 440

Phnom Penh 12305

Cambodia

Email: hellorevivre@gmail.com

Website: www.revivrestudio.com

SUPPLY CHAINS ACT

REVIVRE STUDIO is committed to ethical production, responsible sourcing, and transparency throughout its supply chain.

REVIVRE STUDIO is based in Phnom Penh, Cambodia. All garments are produced locally in Cambodia using deadstock fabrics sourced within approximately 50 kilometers of our atelier. All fabrics used by REVIVRE STUDIO are deadstock materials sourced from existing surplus textile stock within the local Cambodian market. We do not commission new large-scale textile production. This approach reduces environmental impact, supports circularity, and increases traceability within our supply chain.

All garments are manufactured exclusively in Cambodia. Production takes place either in our own Phnom Penh atelier or in carefully selected partner ateliers with whom we maintain direct, long-term working relationships.

Verification
Our supply chain is intentionally localized and small-scale. This allows us to maintain direct visibility over production environments. We work closely with our suppliers and partner ateliers through regular in-person visits and ongoing communication.

We assess production partners based on working conditions, compliance with Cambodian labor law, and alignment with our ethical standards. Our partners are required to comply with applicable labor regulations, including laws prohibiting forced labor, child labor, and human trafficking.

Audits and Oversight
Given the proximity of our production network, oversight is conducted primarily through direct engagement rather than remote auditing systems. REVIVRE STUDIO maintains frequent visits to partner ateliers and monitors working environments on an ongoing basis. Our model emphasizes long-term collaboration rather than transactional sourcing, allowing us to identify and address issues promptly if they arise.

Certification and Supplier Commitments
Our production partners affirm their compliance with Cambodian labor laws and commit to maintaining fair and safe working conditions. We do not tolerate forced labor, child labor, involuntary servitude, or exploitative employment practices in any part of our supply chain.

Internal Accountability
REVIVRE STUDIO maintains internal standards governing ethical production practices. If a supplier or partner atelier fails to meet these standards, corrective action is required within a defined timeframe. Continued non-compliance may result in termination of the business relationship. Our goal is continuous improvement and collaborative accountability.

Training and Awareness
Team members involved in sourcing and production oversight are trained to recognize indicators of unethical labor practices and unsafe working conditions. Because our production is geographically concentrated and relationship-based, accountability is embedded in daily operations rather than outsourced.

Commitment to Transparency
REVIVRE STUDIO believes ethical production is inseparable from design. By sourcing deadstock fabrics locally and producing within close proximity to our atelier, we intentionally reduce supply chain opacity and maintain human-scale oversight.

We remain committed to transparency and to continuously strengthening our responsible sourcing practices as we grow internationally.

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